How it works — with confidence.
Pair by pair checked
What your order goes through before it reaches you
You order your boots with us!
You place your order with Soccer Ask. Pick your model, your size and the right soleplate for your pitch: FG for natural grass, AG for artificial grass, IC for indoor. Not sure about your size? Our size guide helps you choose.
Delivery takes on average 5–15 business days worldwide, tracked. For rare models or special sizes it can take a little longer — we do our best to make it happen as quickly as possible!
Deal & shipping to us
Once we have found your pair, we close the deal with our supplier and send a shipping label. The boots are then sent to us. This can take several working days, as the supplier needs to ship and we need to receive the package.
Reception & first check-up
When the boots arrive, we unpack them and prepare them for inspection. First we make sure it is exactly what you ordered: the model and colourway, the size on both boots and the soleplate type.
Inspection, pair by pair
The inspection takes on average 1 to 2 working days. We take the time for each pair and check everything:
— upper & stitching
— soleplate & studs
— box, labels & tags
— details and finishing
A pair that does not pass does not ship.
Shipping to you
After approval, your boots are ready for shipment. They travel in their box inside an outer carton, you receive a track & trace code from us and the package is delivered to your door — tracked, every time. See our shipping & delivery.
Enjoy!
Time to enjoy your new boots — checked, boxed and yours. Try them on indoors first: wrong size? You have 14 days to send them back unworn. See our returns page.
At Soccer Ask, we look after your boots.
Speed, control or comfort — tell us how you play and on what surface, and we’ll help you find the right pair in the right size.
Every pair is checked before it ships.
Free tracked shipping over €35 and 14-day returns on unworn boots.
Soccer Ask is an independent reseller and is not affiliated with or authorised by the brands we sell.
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